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Career

Customer Support Manager 

Join our fastgrowing team as a Customer Care Manager and provide high-level quality support for our customers from all over the world.

 

Responsibilities:

  • Resolving basic to complex support issues for customer inquiries received via omnichannel support (emails, live chat, and calls)
  • Becoming a product expert and providing documentation updates to our knowledge base
  • Ensuring customers’ satisfaction
  • Communicating with developers from various IT-companies;

 

Requirements:

  • Advanced English 
  • Analytical & Research Skills
  • Customer-oriented and responsible attitude
  • Will be a great plus:
  • Experience with CRM systems
  • Technical background
  • Experience with native speakers
  • International exchange programs participation
  • Customer service skills and experience

Copywriter

We are looking for applicants with experience in creative writing (at least 2 years) and excellent English skills. You have a perfect chance to become a part of the fast-growing community with a competitive salary and great benefits.   

 

Responsibilities:

  • Writing unique content on a variety of subjects
  • Deep understanding of text structure and its influence on the reader
  • Understand and use SEO principles to increase content effectiveness
  • Search and information processing for high-quality content creation

 

Requirements:

  • Perfect, Advanced English (written)
  • Flawless literacy
  • You should be able to quickly find and process information
Contents show
1 Customer Support Manager
2 Copywriter

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