Customer Support Manager
Join our fastgrowing team as a Customer Care Manager and provide high-level quality support for our customers from all over the world.
Responsibilities:
- Resolving basic to complex support issues for customer inquiries received via omnichannel support (emails, live chat, and calls)
- Becoming a product expert and providing documentation updates to our knowledge base
- Ensuring customers’ satisfaction
- Communicating with developers from various IT-companies;
Requirements:
- Advanced English
- Analytical & Research Skills
- Customer-oriented and responsible attitude
- Will be a great plus:
- Experience with CRM systems
- Technical background
- Experience with native speakers
- International exchange programs participation
- Customer service skills and experience
Copywriter
We are looking for applicants with experience in creative writing (at least 2 years) and excellent English skills. You have a perfect chance to become a part of the fast-growing community with a competitive salary and great benefits.
Responsibilities:
- Writing unique content on a variety of subjects
- Deep understanding of text structure and its influence on the reader
- Understand and use SEO principles to increase content effectiveness
- Search and information processing for high-quality content creation
Requirements:
- Perfect, Advanced English (written)
- Flawless literacy
- You should be able to quickly find and process information